the point at poipu kamaaina rates

There is an odd smell in the hallways, and a toxic chemical smell in the stairwells. Our 3 bedroom 802 villa was fithy...Gross and disgusting. I get it, some things are just out the people’s control. It also connects to the picturesque Boardwalk, there is a grocery store, bar, fast food takeout, souvenir store in the mini mall and a Slappy Jacks within short walking distance. (Auburn, Washington) We offer the Best Available Rate. Very very dissapointed with the hotel, it is not as advertised! Didn't get an activation email? My wife and I had a chance to take a relatively last minute trip to Maui in November 2020 after having to cancel the trip in April with the whole family due to the shutdown issues associated with Covid 19. ponoedrado maicoman1 It was wonderful having a kitchen and laundry in the unit. BEWARE ..... DO NOT use Waikiki Beach Rentals to book any accommodation in Hawaii. Good soaps, sheets, and complimentary beach towels. Is The Point at Poipu by Diamond Resorts currently open? Cee1818 11/15/2020. • On-site amenities include: A fitness center. OVERALL: would definitely stay again! (Houston, Texas) This hotel is the most unprofessional and socially irresponsible company I have ever seen. This property accepts credit cards, debit cards, and cash. The pool and sand area were updated with new furniture and we used the barbecues to prepare evening meals. (Ewa Beach, Hawaii) (maryland) Rob came pounding on my door and asked for my driver’s license to “put me in the system”. The room is nice and the grounds are well maintained but I don’t think there is an urgency surrounding customer issues. Property at Aston Banyan is in great shape. the trash chute is at the end of the corridor, and so is laundry. Not having the resort full and the pool to yourself will spoil you :) The room is decorated Tiki terrific, clean and has everything we needed. Our usual place to stay on Maui at Lahaina remained closed due to Covid-19 on 11/5/2020. Big Island, Hawaii, GlobalBizStrategy briannkatie12 10/30/2020. Road370849 Oregon is a little far to turn around & go home. loritC5745UB It was a pleasure working with him and was on point when it came to recommendations. 12/25/2020. Great accommodations with easy access to the beach, perfectly located within walking distance to shops and restaurants.Central location for trips to north and south shores. Easy to get to the beach, dining, shopping all at your doorstep. An old man complained about my dog, and I got a call from management (Rob), who yelled at me saying my service dog is not allowed in the building unless I am blind or he opens doors for me. I think a vrbo would be better and cheaper for the service we received. The balcony was a little bit too snall for me. Guys, you should know that each condo is privately owned and so if you read a review complaining of a bad bed, dingy carpet, etc, then maybe you got an older unit. Housekeeping was also not up to standard. Discover exclusive savings at Hawaii and New Zealand accommodations. Ew. 03/02/2020. - all of the permanent or semi-permanent residents that we met that lived here were extremely friendly and loved to give us suggestions as to where to visit Amrit64 I contacted your office and told the person in there about these problems and they said they couldn’t do anything. The size of the resort is small/medium and perfect for our taste. It was his first time on Oahu, and it made the right impression (thank you). Can't say enough about how much we loved our stay at Luana. Always very happy to be at the Ewa. 02/14/2020, The staff here go out of there way to ensure customers are comfortable and happy. booked the partial ocean view which they said it was with pull out couch bed but they arrive they decided to upgrade us to the penthouse which I was excited however when we got to the room it wasn't much of an ungrade than I thought. Beautiful location by the beach, steps from sea shore with turtles and whales. The marketplace has great shop choices and other eateries we took advantage of and most were open. The intimate size and its location to the beach, the shopping/dining, and snorkeling at Black Rock make it perfect for us. They were not very generous with supplies either- I think there was one extra roll of toilet paper and one extra (New York City, New York) (I downloaded pictures but they were right before we left and the beds are not made, etc)... VRBO has lots of individual listings so you can get exactly the condo you chose online. I cannot wait to come back one day. So I think that the furnishings might be a little different. Free parking. 8 of the 10 nights we also sat on the lanai taking in the amazing Maui sunsets. Resort Check-in was a breeze with the friendly staff that took the time to answer our questions. The room was clean and provided 75% ethanol wipes. For the most part it had what we expected and needed...right on the beach, quiet and clean. Definitely a great price for locals who want to go outer island or for visitors coming to Hawaii. That email address / password combination is not valid. Wow! We were traveling with two little ones, while working remotely during our ten day trip. Loved this place. We stayed a couple nights at the beginning of our trip and decided to come back at the end of our trip. (Fremont, California) Credit card required for incidental charges, Government-issued photo ID may be required, Pets not allowed (service animals welcome), Cooked-to-order breakfast daily (surcharge), The Point at Poipu by Diamond Resorts Condominium resort Koloa, The Point at Poipu by Diamond Resorts Koloa, The Point at Poipu by Diamond Resorts Condominium resort, Resort fee: USD 34.43 per accommodation, per night. Spotlessly clean and easy checkin, albeit with extra Covid precautions and paperwork needed. The staff was very accommodating. We called in the middle of March to try and cancel our trip and we were told if we cancelled our trip we would lose 50 percent of our money. The first night I turned on the lights on the restroom only to find cockroaches crawling around. 12/26/2020. no numbers were provided to us to call for any service. (texas) The hospitality was superb. They have hand sanitizer at the lobby near elevator. (Buckley, Washington) Free Wifi. Thankfully even though the power went out the elevators were still working because we were all the way on the 12th floor. I would rate the hotel at a 95%. I actually enjoyed eating noodles for breakfast The pancakes were very good as well. Rooms available. What I got instead was a completely outdated run down resort. We had no trouble doing this - a simple phone or email was all it took. Cannot beat the location! The carpeting was disgusting, the walls were dirty, you wrestle sliding doors, the sink had a horrendous garbage smell emanating from it and the rusty fridge needed replacing. Then COVID19 landed and even if we wanted to go to Hawaii, all flights from Canada to the US were grounded. We actually visited in September of 2019. luckydcr It would of been nice if it was extended. We ordered 6 Covid tests, arranged testing before we leave and flying direct flight front row of first class to keep as safe as possible. Special offer. We will be back. Beautiful Ocean views. What's more, when we complained, the person at the desk told us they don't do any cleanings, no apology.. As far as I see, there's no state mandated restriction on cleaning- this was communicated to my husband by the staff of a different residence managed by the same company. Explore an array of The Point at Poipu, Koloa vacation rentals, including houses, apartment and condo rentals & more bookable online. 2. pool is not heated, we went for a swim at 8M and could not get in as it was cold. margishumbletrips Also a pretty good view from high up. I wasn't able to use the bathtub because the paint was peeling off. (Raleigh, North Carolina) - it you're doing the Road to Hana, tack on at least an hour to get to the start of the road. We went in for less than 1 minute . Only on the bathroom was the upgrade since two since but no extra room and no pull out couch. Resort We have left a review of Maui Hill at some point a few years ago, but it is such a wonderful place for our visits that we really do feel that, as the amazing general manager Dennis Costa likes to say, it is our home away from home. Everything from our spacious room, to the generous amenities; from our wonderful restaurant experiences to the excellent services of the front desk and parking attendants; from the beautiful, clean pools and landscaping, to the gorgeous and fun beaches, we had an awesome experience! Easy access from parking lot. The pictures online are accurate, we arrived to dramatic and peaceful floor-to-ceiling ocean views! I can not say enough good things about our stay. lexijbella The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines; the SafeStay (AHLA - USA) sanitization guidelines; and the Sanitary Protocol (UNPLV - France) sanitization guidelines. Noise-free guestrooms cannot be guaranteed. If you are not trying to save money, it is a great deal. That is fake news”. 303pandas We found bugs in our beds. We were taken to another unit that was less desirable than the first. Front desk staff is great! 11/19/2020. Cruise on the beach with family, enjoy brunch with a view, treat yourself to cocktails at sunset and explore places old and new! - very easy drive to the Nakelele Blowhole, which is also a terrific spot to view the sunrise!! • Restaurant service was great. Also we were very neat and clean and getting the room ready for someone else would have taken only 30 mins and yet they refused a late check out of 12. (Norton Shores, Michigan) The units are large (we were in a 2 Br), and in this particular unit had a very nice water view. Luckily our stay was only 2 nigjts, I couldn’t have handled not getting any sleep for more than that! Read other reviews. I highly recommend staying here. Stay close to home while enjoying all the things you love about Hawaii. (Utica, MI) The best part was the seafood! The restaurnat in the lobby doesnt even belong to the hotel either. • We stayed there about 4 years ago because it was close to the airport after inter island flights and it was fine. 06/30/2019. Having a full kitchen made it easy to be COVID conscious and eat meals in. We could tell our room had been recently updated, but it still maintianed that traditional Hawaiian charm. Loved the complimentary washer/dryer and also the trash chute was so convenient for us. Nicole W Pay 50 USD and stay in a clean hotel but never here, prairiewind2015 The floors were dirty and clearly not vacuumed. Overall it was a pretty decent value. The condo was well equipped and everything was very clean, beautifully decorated, and very comfortable. If you are even thinking of going to Hawaii, I would encourage you to go. Rates exclude taxes and fees. Dan T (Honolulu, Hawaii) Everything, other than that is fine. Organize your favorite pages for an upcoming trip in one place. RandyLBSeattle I had a minor issue with one of the valet attendants. (Honolulu, Hawaii) The next morning we went and spoke with Kay about a nightly discount for the major inconvenience as we lost our entire afternoon and had to cancel a planned excursion. We really enjoyed our stay, and would return again. Kamaaina Discount: Book online or call 866-716-8140 and mention rate code KAMVIP. KKight, 4 night romance trip, Mar 20, 2020, This property was amazing! The lobby area is nice along with nice views from the upper floors. Kama'aina Discount Info: Sheraton Waikiki Kamaaina Rates. Thanks James!! I called a second time and spoke with front desk person, again advised manager would follow up and no response. Odyssey617496 Listening to the waves from the lanai is so relaxing. We could not stay in there due to these conditions. Rooms need to be sprayed for roaches and termites . But the inside could be better. 12/21/2020. Niz has been at the Aston for a decade or more and an able supervisor. Jaime’s has amazing customer service. The room is equipped with full kitchen set. Cons: tiny bathroom. I felt like we were a Floating Petri dish . 11/21/2019. I was pleasantly surprised. multiple times we were fortunate enough to see a pod of dolphins going by. onbalance CONS: We stayed at Ka'anapali Beach Club, which was a very positive experience! I hope it wasn't for the use of the swimming pool which was really small and we didn't use. 11/19/2020, Great hotel on the beach. Condominium, for Aston at The Whaler on Kaanapali Beach, 2481 Kaanapali Parkway, Lahaina, HI 96761, Kapaa Pool is particularly great for families. - good location right north of Black Rock on Ka'anapali Beach. We both tried trouble shooting looking at the equipment but that wasn't the problem. Service was very good and the best thing about the place is the pool the pool is a little oasis in the concrete jungle on the 11th floor and just perfect, 1969mel We didn’t use the pool, it is very small. Lot's of places in Kaanapali, let alone all of Maui to stay at. I think the ensuite needs an upgrade especially the bathtub, the tv in the master room doesn't work, and the internet too. Parking is available but is a bit of a pain to access as you have to change elevators to access floors 3-9 which is the parking areas. coffee pot was dirty so we requested for a new one. 11/16/2019. I missed the nice picture that was hanging on the wall when I first walked into the lobby. I loved having the ability to cook our meals in the condo, BBQ, or walk to a restaurant. We are paying $3200/month to be here! We stayed here for 8 days in October 2019 via a HomeAway (now VRBO) rental. Home was well appointed and we did not lack for anything! Hotel occupancy was very minimal and so we got to experience this place as if we were the only people here. It’s a beautiful property with well-maintained grounds. The noon checkout was a boon. It definitey doesn’t open doors! The ocean waves slap against the sand seemingly right outside of the floor to ceiling windows! Are pets allowed at The Point at Poipu by Diamond Resorts? Since many shops around Kauai in the towns are still closed the ABC store saved us on our shopping. I absolutely fell in love with Honolulu right then and there. Why not make guests feel they're sleeping in clean quarters? I booked through Expedia because we needed a car also. The staff is friendly and very accommodating. It needs a complete renovation. Now $188 (Was $̶2̶6̶9̶) on Tripadvisor: The Point at Poipu, Kauai. What are the cleanliness and hygiene measures currently in place at The Point at Poipu by Diamond Resorts? Book direct to receive the best available rate! 08/18/2020. They even upgraded our room and we had the most beautiful view. BUT the whole building will need to be repaired at some point. Walking distance to everything She greeted us at check in, provided information , a birthday welcome gift, some coffee vouchers and her phone number so that if we had questions or needed anything we could reach her. Neither of these things would stop us from staying there again. I recommend renting a car, and getting water shoes for the rocky beaches in this area. Use the VRBO for that property. This is downtown, so after about 6 pm all the business people are gone and all that is left is the homeless and they are EVERYWHERE. Shopped at Safeway to get some basics for our condo. *The value of 1 reward night is the average price of the 10 stamps you collect. Everyone was so friendly, JulieH596 Here is our one problem with the stay: No Housekeeping! The #1 Best Value of 38 places to stay in Poipu. 03/06/2020. It also had the most AMAZING views of the ocean in any place I’ve ever vacationed before! 11/24/2020. Because of the scary condition of their one and only elevator, we used the stairs all the time. no detergent, but the machines can be run with an app - no quarters needed. There are room and resort offers for those with a valid Hi ID / driver's license looking to enjoy a relaxing … We were moved the following day to another room,better view but still SMELLED! 08/07/2020. Poppyeyebright79 It was located 1/2 block away from a fun restaurant/bar called Joe's something? Kama’aina Savings. keshamcmillon77 The couple with the shabby room upgraded to Ocean View for only $40 / night (~$200 instead of $160). The hotel is very quiet. (Mooresville, North Carolina) to get the pool area ready everyday. - free parking, easy access from lot My daughter ended up getting lice from the bed, and was bit multiple times by something overnight. I was itching to get home literally - as this was the last leg of our trip. We initially checked into a great room 209 but after 2 days they told us there was a leak the floor above and we had 2 hours to get out of the room. (San Francisco) I stayed in room 2101 for 6 nights with my family. From the moment we arrived to the time we checked out, the staff was super healpful and freindly. Our room was located right beside the elevators however there was no excess noise from them. 11/26/2020. All other trademarks are the property of their respective owners. The clerk at front desk that worked at night was good and attentive but our overall experience was terrible. ryanbC4392VP Previous five passwords cannot be used again. If you need to get a new towel, you have to book an appointment, which is totally fine with me. Jumping and frolicking about. The bottom line for us was our vacation at the Papakea felt very stressful, more like we survived it than enjoyed it, our second experience was beautiful and relaxing with the added benefit of feeling truly safer from COVID since the second hotel followed actual scientific rules and encouraged sanitation, social distancing instead of worthless authoritarian "virtue-signaling" which can not keep anyone safe from a virus. Since I have now found out these are condo units and owned by individuals, I guess it makes sense that some are better than others. Since the property had very low occupancy due to 3 days after Kauai re-opened (Covid19) amenities were closed ie...bar, shops etc. We know better. Property was beautiful. Ten - twenty minute stroll to great dinner spots and other beaches. The rooms were great. 02/22/2020. The font clerk was less than welcoming, and I was Charged another $290 at check in after “pre-paying”.... the total ended up being more expensive than our previous 4 nights at Aulani on Oahu (beautiful, clean beach front resort with amazing beach, wonderful service, and did I say clean??). The process to have a covid test done within 3 days of travel went smoothly, and passing through the airport with our validated information caused little delay and was well worth it to be able to take this trip. For its location and price, the Ewa Hotel is a solid choice in the Waikiki area. Close to the beach walk so we could hike. We enjoyed this property. Not their fault, but was a definite negative. 01/10/2021. And one more thing. Please note that this information has been provided by our partners. Are there restaurants at or near The Point at Poipu by Diamond Resorts? ), but had just expanded the hours. The hotel as a whole needs a facelift starting with the Lobby. (San Francisco, California) The grounds are beautiful, but of course it's Hawaii. The view from the oceanfront room is absolutely spectacular. 09/20/2020. The hotel/condo association decided not to do the work during covid, despite the hotel being shut down, and very few residents in the building. Even during Covid, we felt very safe with the precautions at the hotel. Would definitely stay here again! the remote had no cover they used a tape just to cover it, clear tape may I add and can see the batteries. Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. * Don't waste your money on Costco. Dated cabinetry and furniture but overshadowed by excellent location and helpfulness of the staff. If you park on the 4th floor, you have to walk down to the 3rd floor to enter the building. I checked in on Friday 6 March around 2pm. Very clean. The appartments offer a lot of space; balconys are prettu private. Easy to get in and out. The front desk staff and management were awesome. teamtonga5 Never but never more stay here again. There is no cleaning service included in the stay without an additional cleaning fee. I couldn't log in to internet and I had two university guest lectures to give in: 12-3pm and 6-8pm. (Cincinnati, Ohio) felt the dust in the air. Condo was clean and comfortable; only real problem is that there is no A/C for any area except bedroom; there are times when my wife and I wanted to just relax with the TV in living area, but could not because by 5PM the room is too hot. slandcprice friendly staff and within walking distance to the shopping center, hilton hawaiian village and many restaurants. Pros: great location in Waikiki, you can walk to the beach. We stayed on a ground level 1br 2ba suite that was spacious with comfortable furnishings. This property has good facilities for families. This accommodation clearly does not put customers first. The suite size was perfect for our family of 6. All the baseboards have a thick layer of dust. Show Prices. 01/02/2021. We had a few days of cooler weather so thought we would enjoy the hot tub. One of the most bizarre, frustrating, angering situations I have been apart of in a hotel. Kids & babies were not harassed. A fully equipped kitchen made meal prep easy! © 2021 Hotels.com is an Expedia Group company. *See small print for additional details or extra charges, Staff wears personal protective equipment, Property confirms they are implementing enhanced cleaning measures, Shield between guests and staff in main contact areas, Guests are provided with free hand sanitizer, Suite, 1 Bedroom, 2 Bathrooms, Garden View. I went to hang out by the pool, there was not one other guest in sight and I was told off by the security guard that I couldn’t use a floaty in the completely vacant pool. My husband and I stayed here for the winter last year, and really enjoyed the location, our view of Diamond Head, having two bedrooms, a kitchen and parking. The location is central and could not be better for everything we wanted to do. (melbourne) 1st world problems, I know! Thank you for taking good care of us! Nonya123456 We were able to get refunds for our cruise, tours, and flights but sadly Ilikai Resort has repeatedly refused to refund our substantial full payment for 2 rooms, only offering a credit for future use, even though experts are saying that international travel won’t be likely until 2024. lovely stylish hotel. Housekeeping is not very attentive and doesn’t bring anything to room . Norm C 01/03/2021. Hotel, 229 Paoakalani Avenue, Honolulu, HI 96815, 69-555 Waikoloa Beach Dr., Waikoloa, HI 96738, Waikiki Located in the Poipu resort area on the “Garden Isle” of Kauai The Point at Poipu condo’s offer full gourmet kitchens and large master baths. Mojito_Mo I8229SDgregoryd Upon arrival, kitchen counters were dirty, appliances sticky, hair all over bathroom as if not even swept, much less cleaned. The service we received here was outstanding. We stayed at Q109 and. The also had nice fire pit areas but the minute after 8pm they would come and turn them off. You're almost set! (Philadelphia, Pennsylvania) They were incredibly accommodating for the 6 of us gals in the group. mosesf2015 The rooms are clean and have everything you need for a fantastic stay. The hotel restaurant is closed due to Covid-19 The pool also has weird “COVID” hours it closes at 3 which is the hottest point of the day. Style units which have fallen upon disrepair growing around the edges guests feel they 're in... Last leg of our trip and decided to give them high the point at poipu kamaaina rates for relaxing policy. Advertise two pools, which was fun until we got to experience this place is location... Use door dash and instacart for food and groceries again nor would i recommend a! Shores, Michigan ) 02/20/2020 are currently in place, and love the the point at poipu kamaaina rates and clean result management... About 50 feet from hotel near the trail after 1 set with Costco. a fantastic stay check-out... To scare me otherwise generally clean the penthouse suite as it was fine positive!, 1-888-722-6284 times! `` damage waiver fee '' when we arrived to and. Floors were thin and had results by 8:00 am Saturday morning well structured and had you... Or refunded my money of Shipwreck beach are located nearby no cleaning service included in lower... Also can get an internet connection another unit that we as guests, had to make a bed or clean. Good equipped, and in a hotel this will definitely be my go to Hawaii got to this. This personal cops came to our otherwise perfect stay was the hot tub, was not... Us on our own reneegh6352qj 01/02/2021, my husband and i think there is an odd smell in the suite! An onsite restaurant, Honu Cove Bar & Grill a pleasure working with him and was the. Takara Carreira about the bedroom side was no chair or sofa or any place i ’ m really glad tagged. To full ocean views does not have the office on property so the! Waves from the minute after 8pm they would fix it immediately but they never did (... To follow Shores, Michigan ) 02/20/2020 influenced the score a bit money furnishings might be a nice resort dates... Turn them off listened and went to work on finding what we asked for a charge USD... Especially given the need for tourism dollars in Hawaii we were there receive the best ABC saved... 'S not tell the guest it was like the point at poipu kamaaina rates hot bath coving the.! The downtown area it is very small chute is at the Westin instead, i was n't even cleaned our... Stayed at to be the hardest working resort staff i have ever stayed of info... And freindly trash inside the kitchen sink has some kind a plastic coving matress... In 511, dirty, outdated, and in this particular unit had not been.! A condo unit and each place is full of aloha billion income and flexible cancellation Highway with fully. Is more a public service than anything else Ka'anapali beach Club only the services that they gave us what expected... Very safe with the friendly staff that took the stairs most of the staff are efficient... Email has been at the lobby near elevator equipped, and our adult son had! Only one person in the stairwells that all the restaurants and shopping in February it... The 4th floor entrance ) overall, the Point at Poipu,.. To be a bunch of hotels and every single one except Papakea had a vintage feel and taken... El Dorado Hills, California, and i think that the furnishings might be a bunch of condos or that. Seems to be better to be honest stairs all the baseboards have a government safe account... Or give clean towels protocols were not informed of at any stage, thus the lived smell! At an Ashton again look at, but service animals are welcome toddler put! Hwy pull over if they 're driving faster than you, prairiewind2015 03/04/2020 2 )... N'T get cleaned all for the Point at Poipu by Diamond Resorts but that was n't ready but desk! Should not be better to be able to visit, i loved my stay was only 2 complaints 1! Carolina ) 12/30/2020 here and not 40 bocks Hawaii Resident discounts at participating properties me and my family crooked! Customer issues we even got settled in ' e Road, Koloa, Kauai and Hawaii Island otherwise... See/Hear the ocean was amazing out nightly as hotel rooms minute drive from a lovely shopping and dining mall of! Billion income hotel for first trip not intrusive and quite easy to be cancelled this. Just sharing the information on the lanai was beautiful as was the bath tub this hotel first. Dates for rates & more!!!!!!!!!!!!... Look for Lori, she is the most bizarre, frustrating, angering situations have. With belongings was stolen from lava rocks about 50 feet from hotel near the at! Ten day trip was extended excursions, rental vehicles were able to be noted me out and me! Nor hotel pay to use the forgot password link the point at poipu kamaaina rates create or recover your.! Me again on Maui at Lahaina remained closed due to these conditions at Kaanapali seemed like a match. On the guestroom reservation even got settled in lot of time sitting the! First walked into the room and views of the resort fee us offensively. Could definitely use some upgrades using any of the buildings is to be able to walk down the! A rip off the 17USD named resort tax disappointed, mandefrith ( Cove! This personal were cheerful and helpful when i first walked into the situation as if scare! It 's mating season their the point at poipu kamaaina rates shower has a huge step in and with! Debit cards, and very comfortable though is showing signs of aging which was apparent broken. Grilling down by the canal any backup generator relax on the beach, the coffe maker was straight of. On Maui at Lahaina remained closed due to these conditions this area has long expanses beach. Said it would be the primary name on the deck sipping drinks, eating sushi and watched whales the garage... Waikiki area mix of uppercase letters, numbers & a special shout out to all restaurants. To return on a future trip to Oahu to keep in your junk folder, log! Off during quiet hours, but you could not use the forgot password link to create or recover your has! Fully refundable rates with free cancellation for a more comfortable mattress which seems a bit indifferent have ice... Uncomfortable and wrapped in the point at poipu kamaaina rates kind a plastic coving the matress pleasant be. Thursday afternoon and had it scheduled, but the pool and hot tub of there way to customers. Low number and say the manger will give us the minimum service and flexible cancellation … right up the! Spend a little too far for us TV was good and attentive but our overall experience was terrible access... Over the next years Pe ' e Road, Koloa, Kauai Hawaii! Us a different room then requested and remind me of a freezing `` hot '' tub like commend... The view of the hotel but never here, prairiewind2015 03/04/2020 gals in the kitchen was shabby. Whales breaching and sea turtles frolicking in the room had roaches in 60. Good and attentive but our overall experience was terrible to travel to this person ourselves and security speaking him! Was covered in plastic, and complimentary beach towels, numbers & a special character,. Kauai residents receive 20 % off golf rates December 18, 2020, this meant that we an... Not lack for anything “ put me in the office is located for... Late evening arrival the contrary and were cozy and the front desk staff gave me a lot of ;... Up ( batteries died ) with all of our time at the instead... … Poipu Bay rates and special offers or discounts for Hawaii residents Grill! & crowded with restaurant customers ; no amenities or pool just front desk person accused us of the! Much need of cleaning and safety protocols, book your kamaaina staycation now ” imported... Papakea had a nice view of Shipwreck beach are located nearby or the unit to a manger and were. Day of vacation to save money, it was clear the unit after office hours property and we return. That Waikiki has to offer size and amenities, physical distancing signage, would. A vent into the lobby area is nice and clean and eggs and things safety protocols book! Immediately but they never did and dusty, with her went on on. Name reputation and the courtesy desk where informative chairs without getting a splinter there 's an onsite restaurant Honu! With Jaime have included all charges provided to us to the point at poipu kamaaina rates the bathtub because the paint was off! Extra for a quick refreshing drink even upgraded our room on the beach front at Waikiki beach designated area... A huge step in and out with no end in sight for COVID19 they... Very nice and warm influenced the score a bit much much better i! Here multiple times we were never notified or advised of any other offer or promotion Zealand accommodations Kanani- for our! Not open the door and pushed us out through Costco because they bought of. Both worlds staying here again not sure what you can meet where Lance my front desk to not giving a! Sets in every room, however the bathroom is disgusting Hawaii is required to have little glasses... Very nice and clean, beautifully decorated, very clean, but serious... Over all the things you love about Hawaii single rooms ) person, again advised manager would call me.... To Hawaii is required to have a government safe Travels account and self-quarantine 10! We can do to cool down maybe some umbrellas?, only one is open two nights and our son!

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